Terms and Conditions of Sale
Last updated: July 9, 2026.
Purpose and scope
These terms and conditions of sale (the "Terms") govern the services provided by Suity Solutions (the "Provider") to its business clients (the "Client"), including the creation of websites and e-commerce stores, business-management solutions, artificial intelligence solutions and digital consulting.
Any order implies unreserved acceptance of these Terms, which prevail over any other Client document unless otherwise agreed in writing.
Quote and order
Each service is subject to a detailed, free and no-obligation quote specifying the scope, deliverables, schedule and price.
The quote is valid for [TO VERIFY] (for example 30 days) from its issue date. The order becomes firm upon signature of the quote or purchase order, together with payment of any agreed deposit.
Pricing
Prices are stated in euros and exclusive of tax; applicable VAT is added at the current rate.
Services not included in the initial quote are subject to an additional quote. The Provider reserves the right to revise its rates, the applicable prices being those in force on the order date.
Payment terms
Unless otherwise agreed, a deposit of [TO VERIFY] (for example 30%) is payable on order, with the balance settled according to the schedule set out in the quote.
Payments are made by bank transfer upon receipt of invoice, within [TO VERIFY] days. Any late payment automatically incurs interest at the legal rate as well as a fixed recovery indemnity of 40 euros, in accordance with applicable regulations.
Timelines and schedule
Delivery timelines are specified in the quote and given for guidance only. They run from receipt of the deposit and of all the necessary items provided by the Client.
The Provider cannot be held liable for delays attributable to the Client or a third party, nor for events of force majeure.
Client obligations
The Client undertakes to provide, in good time, all content, access and information required for the proper performance of the service, and to appoint a single point of contact.
The Client warrants that it holds the rights to the items it provides (text, images, trademarks) and remains responsible for their content.
Delivery and acceptance
Upon completion of the service, deliverables are made available to the Client for acceptance testing. The Client has [TO VERIFY] (for example 10 days) to raise any reservations in writing.
Failing any reservation within this period, or if the Client puts the deliverables into production, they are deemed accepted.
Revisions and changes
The quote specifies the number of revision cycles included in the service. Any change request beyond this scope, or any change to the initial requirement, will be subject to an additional quote.
Substantial changes may result in an adjustment to the schedule and price.
Intellectual property
Deliverables are assigned to the Client only after full payment of the price. The assignment covers the usage rights defined in the quote, for the agreed purpose.
The Provider retains ownership of its know-how, tools, methods and reusable components. It reserves the right to mention the project in its references unless the Client requests otherwise in writing.
Liability
The Provider is bound by an obligation of means. Its liability is limited to direct and proven damages, up to the amount of the service concerned.
The Provider cannot be held liable for indirect damages (loss of operations, data or revenue) nor for malfunctions attributable to third-party services (hosting, plugins, APIs).
Confidentiality
Each party undertakes to preserve the confidentiality of the information and documents exchanged during the service and not to disclose them to third parties without authorisation.
This undertaking remains valid throughout the relationship and for [TO VERIFY] (for example 2 years) after its termination.
Termination
In the event of a serious breach by either party of its obligations, not remedied within [TO VERIFY] (for example 15 days) of formal notice, the other party may terminate the contract as of right.
In the event of termination, the services performed up to the effective date remain due to the Provider.
Complaints and mediation
Any complaint must be sent in writing to [TO VERIFY]. The parties will endeavour to resolve any dispute amicably.
Failing agreement, and in accordance with applicable regulations, the Client may resort to a mediator where applicable.
Governing law and jurisdiction
These Terms are governed by French law.
Failing an amicable resolution, any dispute falls under the exclusive jurisdiction of the courts of [TO VERIFY] (for example the Provider's registered office).