Privacy Policy

Data controller

This privacy policy describes how Suity Solutions collects, uses and protects your personal data when you browse our website or get in touch with us.

The data controller is [TO VERIFY] (company name), whose registered office is located at [TO VERIFY]. For any question, you may write to us at [TO VERIFY].

Data we collect

We collect the data you provide directly through our forms (first name, last name, email address, phone number, company name, message and any information you choose to share).

We also collect technical browsing data (IP address, browser type, pages visited, audience measurement data) through cookies and analytics tools.

Purposes of processing

Your data is used to respond to your contact and quote requests, manage the business relationship, improve our services and website and, with your consent, send you communications about our offers.

We do not pursue any purpose incompatible with those for which the data was initially collected.

Legal basis

Depending on the case, the processing of your data is based on your consent (forms, marketing communications), the performance of pre-contractual measures or a contract (handling a quote request, delivering a service), our legitimate interest (website improvement, audience measurement) or a legal obligation (accounting, invoicing).

Data recipients

Your data is intended for the Suity Solutions teams authorised to process it.

It may be shared with technical providers (hosting, email tools, audience measurement and scheduling tools) acting as processors, in compliance with the GDPR. We never sell your data to third parties.

Retention period

Your data is kept for as long as necessary for the purposes pursued: prospecting data is kept for up to [TO VERIFY] (for example 3 years) from the last contact, contractual data for the duration of the relationship and then in line with legal retention periods, and accounting data for [TO VERIFY] (for example 10 years).

Your rights

In accordance with the GDPR, you have the right to access, rectify, erase, restrict, object to and port your data, as well as the right to set instructions regarding its fate after your death.

You may also withdraw your consent at any time where processing is based on it.

To exercise your rights, write to us at [TO VERIFY]. You also have the right to lodge a complaint with the CNIL, the French data protection authority (www.cnil.fr).

Cookies and trackers

Our website uses cookies necessary for its operation as well as, subject to your consent, audience measurement and performance cookies.

You can accept, refuse or configure non-essential cookies via our consent banner and change your choice at any time from your browser settings.

Transfers outside the European Union

Your data is mainly processed and stored within the European Union.

Should any of our providers process data outside the European Union, such transfers would be governed by appropriate safeguards (European Commission standard contractual clauses or an adequacy decision).

Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, alteration or disclosure.

Despite these measures, no data transmission over the Internet can be guaranteed to be 100% secure; we undertake to act diligently in the event of an incident.

Contact and data protection officer

For any question regarding this policy or the processing of your data, you may contact us at [TO VERIFY].

A data protection officer (DPO) may be appointed: their contact details are [TO VERIFY] where applicable.